I called on behalf of a claim made by one of his insured, asking for a claims adjuster. I left a message and Keith returned the call only to yell at me asking why I didn't state the reason for calling when I left a message with the secretary. He said ""I can't talk to 4 people at once, you should have told the person calling why you called."" He basically preceded to treat me like an idiot and said he would turn my number over to an adjuster.
Wow, we deal with insurance companies all the time. I have never been treated so rudely. I certainly will not refer anyone to this agency.
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