When our AC went out I looked up the local repair guys in Cabot. Alexanders was third to come up, but was the only one with a positive review. Wasnt sure if the review was genuine since it seemed kinda scripted, but took a chance and gave them a call. They were nice on the phone, gave me the service call rate and tried their best to give me a rough estimate for the part(s) that may need replacing based on my description of the problem. The man who came out was Tim, he was nice, professional, and didn't mind me watching him remove the panel and check the parts he thought had gone bad. He had just taken the panel off when he confirmed that the problem was what he had thought it was on the phone and he showed me how to tell that part was bad just by looking at it, replaced just that part and sure enough, we were getting cold air once again. Service calls are never cheap, but with Alexander's, the price was very fair for the work they did. Not once did I feel they were trying to tak
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