Mike M. was on time. He assessed the problems I showed him, and explained repair and pricing options. He helped me save money! He fixed 2 out of 3 problems, and we agreed on an interim fix for the 3rd one. When the temporary fix didn't hold, he followed up promptly and I'm confident it will be resolved today, even though Mike M. had to hand it off to another technician (who is also doing a great job). Will definitely call Aksarben and Mike M. again.
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