Airport Taxi Inc.

Okay, so i see a negative review from the previous poster. I have to disagree. I have used Town Taxi several times as of late and found that that they are on time, and the drivers seems to have a good attitude. I did have one driver on his phone when he picked me up, but he promptly ended the call when I got in, and engaged me in conversation. The latest the cab has been was 5 minutes, and he apologized for it. Pros: Online ordering, On-Time Pickup, a company that seems serious about their customers Cons: The inside of some of the cabs I have seen could have been cleaner, but that was rare. more

I have used Town Taxi several times in the last couple of weeks, as well as sporadically over the last several years. They always arrive quickly when I call, and let me know when they're about to get here. Every driver I've had has been friendly and accommodating, without exception. When I've used other cab companies, or had one recommended, I keep coming back to Town Taxi. I recommend them. more

If you want to stay in good spirits, call these people as a last resort. I have been using Airport & Town Taxi for more than two months, 3-4 times a week and was more or less pleased with their ability to arrive quickly. In my mind I was assuming that I should be somewhat of a valued customer. However, today had the most bizarre customer service experience. The call center operator demanded (I'm not exaggerating) my first and last name, and when I refused to give him my last name (not trying to be conspiratorial, but come on people - it's a cab ride), the operator fired back that I should call another taxi service and hung up the phone. What kind of cab company issues policies to collect customers' names (they can't verify if the names are real anyways) and rudely sends away their faithful customers to the competitors? Apparently Airport & Town Taxi does. Pros: arrive more or less quickly after the call Cons: rude operators, bizarre policies, do not value your business more