In October, Technician Will came by my house to perform a diagnostics on my AC unit. Will took his time to thoroughly check the system and he was able to find a leak in the evaporator and filter unit that technicians from another company had not found (I knew I had a leak somewhere since I was losing Freon). Will was very courteous and did a great job of explaining the problem, potential solutions, and my choices. I agreed with Will that I wanted to have the leaking components repaired/replaced and Will scheduled the replacement for me on a day that would work for me in November. Will was very courteous and performed his work in a professional manner.
In November, Installers Casey and Chad came to my house to replace the evaporator unit and leaking filter. They took care not to get anything in the house dirty and did an EXCELLENT job of replacing the failed components. Both Casey and Chad worked AND behaved in a very courteous and professional manner. I was very happy with the work that was performed.
Prior to the visit in October and November, I received a call informing me of the time range that the technicians and installers were going to arrive....this helped me plan my day accordingly. All appointments were executed ON TIME.
Overall, I was very happy with the service provided by AirCon. I would definitely recommend their services to others. Thanks for the great work
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