Aero Energy - Prince Frederick

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201 Schooner Ln
Prince Frederick, MD 20678

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(410) 414-8240
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Reviews
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Best

georgia was very helpfull

Worst

All reviews seem positive

servey 11/7/2024

georgia was very helpfull more
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Awesome customer service 9/6/2024

I called and asked a question that Jessy did not know the answer to. She politely informed me that she would have to check with her supervisor (who was out) and get back with me. The next day, she actually did call back with an answer. Yea, it’s a little thing however, very nice to have someone keep their word and do what they said they would. In my opinion, customer service has become non-existent in many places. It’s refreshing to find someone who understands that the customer is the whole point. more
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Customer Service 4/2/2024

Outstanding customer service. Excellent problem solver; stays committed. more
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Excellent Support 12/20/2023

We could not be happier with the service received. We had a great experience with Aero Energy, and we look forward to receiving services in the years to come. more
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Aero Support Rep. Kim 6/14/2023

When we called Aero's office to inquire about a potential rate reduction. Out call was greeted with a kind and friendly voice from Kim. As we explained the reason for our call Kim to the necessary time to research and confirm our suspicion of a rate reduction. She then work to ensure our account was first eligible, then implemented the rate reduction. We are very grateful for Kim caring and taking the necessary steps to ensure we receive the best possible rate for our account. more
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service 5/12/2023

I have already reviewed and want to get a copy of the contract. It was taken off before I could print! more
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WANDA WEAVER WAS GREAT 2/1/2023

Wanda was so incredibly helpful. She did some research on propane usage at my address and was very knowledgeable and professional. Aero Energy needs more excellent employees like Wanda Weaver. more
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Review of contract 3/12/2022

I wzs not expecting the call, so I appreciated her help. more
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Kim 10/29/2021

Kim was very helpful and kind. She found my acct credit of $240.26 which made my day. Also found out why my tank was only filled to 80%. I'm very happy. Thank you! more
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Fast professional service 9/21/2021

The Aero personnel are professional and friendly I got everything taken of fast and correctly. more
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Very satisfied customer 6/24/2021

Amanda was so helpful and kind.She explained in detail about my new budget payment and made the process so easy.Amanda is the true example of what customer service is all about. more
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Helpful Service 6/13/2019

Called to update my contract and payment plan. Shantel was very helpful and efficient. Very happy with the service and support Aero provides. more
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Pre-buy 6/12/2019

Bill was friendly, fast and helpful. Got our pre-buy done in a matter of minutes. more
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Shantel R 2/15/2019

Very knowledgeable and possess exceptional people skills. A quality that is very Rare in today’s world of behind the screen communication . 5 star service. more
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Customer Service 11/6/2018

Excellent Service more
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