Had a 20x18 patio installed in 2010 for $3200. 3 months later, it collapsed during some rain. It was realized later that not all the downspouts had been installed (as per the contract) and it did not have enough support beams. But Advantage Home Improvement did not accept responsibility, but instead blamed the gutter guards we installed and claimed those voided the warranty. (BTW, we have NO trees).
The only thing they offered was to haul it away immediately (b4 anyone else could see their mistake), but we thought that was strange. We are thankful no one was hurt or killed, but very unhappy with their shoddy work and worthless warranty.
5 months later we had a new patio cover installed and can SEE the difference. The new one has 3 support beams, 4 post, and 3 downspouts. The installer ever walked on it, etc. And it cost less.
Everyone makes mistakes, but Advantage Home Improvement refused to fix theirs, though we have proof of their error (video footage, contract, etc).
STAY AWAY from them and save yourself money and trouble.
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