We ran into a residential mold issue due to running our A/C at very cold temps, which created moisture buildup within our ducts and at the supply grilles throughout the home. We did some research, and found that AdvantaClean had a very good reputation for excellent work and professional, courteous service, so we gave them a call.
Within the same day, I had scheduled an on-site visit from Roger, their licensed mold inspector, who came to my house the next day, and was able to walk me through the causes of the mold, as well as what AdvantaClean could do to get rid of it.
We scheduled the technicians to come out within a few days, and just as promised, they were on-time and ready to go. Roger accompanied them in the morning to show them all the "hot spots" that needed to be treated, and then the technicians, Luis and Juan, went to work.
Within a few hours, all of the mold within my residence had been removed or treated, the inside of the ducts cleaned, the coil of our evaporator cleaned, the boots, surrounding ceiling, and each grill, individually cleaned and painted with an antimicrobial.
Each step of the way, the technicians explained in detail what they were doing, how the process would prevent future growth, and ways I could improve the house to make sure we never have this issue again.
Luis and Juan could not have been more friendly, and by the end of their service call, I felt like I had new family members, that were genuinely invested in my happiness with the work performed.
They left my house in pristine condition, taking great care to clean up any debris that the work itself created, and to answer in meticulous detail any questions my wife or I had during their visit.
The price was extremely fair considering the amount of work, and no hidden charges were applied. I was quoted a price, and that is the price we paid. I would trust AdvantaClean to take care of any issues I had at my home or business related to mold, water damage, air quality concerns, or fire/smoke damage.
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