I never got my massage! I made my appointment with about the most unprofessional person that has ever answered a phone. She kept placing me on hold with out ever telling me I was on hold, I was like....hello? We finally got an appt booked. From the time I booked my appt to the date of my appt. my purse was stolen and my cell phone was lost along with all of my appts. I called to confirm. Brit, not the same rep that previously took my call, but equally as unprofessional-advised that she could not really help me with confirming my appt because I actually needed to know it ( in so many words) because everything that they have is on paper. I gave her my name and the date of the appt, she said that wont work, she needs an approx time of the appt. and also the name of the person doing the massage. I advised that I own a business, I dont own that business, I have never been there and have no idea who gives the massages. I also dont even know if the girl that took the appt gave me that information. She said ok well do you know around what time? Brit was a total drill sgt. would not simply look my name up in the book. I never got my massage folks, and I wont go there. With all that stress at the front desk, I cannot imagine that the massage would be relaxing. To the owner: get a computer to track appts. and tell your girls at the front desk that people come to get de-stressed when they get massages....so-be nice!
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