Advanced Automotive

Under no circumstance should you bring your vehicle to this shop. Last month, after noticing my car was not running well, I brought my car to this ""mechanic."" After a complete vehicle inspection that I paid for, I was told that the oil filter was damaged and that the car was low on oil. On the phone, the ""mechanic"" told me there was no damage to the engine and that I would need a new oil pump and that since the car had close to 80,000 miles on it, I also inquired about changing the spark plugs. The car also needed a new oxygen sensor. $820 later I picked up my car. I noticed at that time it did not sound right and asked the technician about it. I was told it was no concern, that oil needed to circulate and that a bottle of Slick 50 or other lubricant would eliminate the noise. About 15 minutes after that, while driving home, I hear a loud bang, followed by loss of power. By the time I pulled over, the entire engine block was on fire resulting in a complete loss of my vehicle. I registered a complaint with the BBB and asked the mechanic to refund my $820 as a sign of good will. He refused and proceeded to question my character and integrity and said the engine was already damaged when I brought it in. Even if that was the case, how would a mechanic allow me to leave his shop with a damaged engine AFTER a complete vehicle inspection that I paid for was completed. Nowhere was I informed of this and nowhere was it noted! What kind of mechanic would do $820 of cosmetic work and let me leave with an engine that was destined to fail. As well, I could have been seriously injured in the fire. Needless to say, legal counsel has been retained. Use this ""mechanic"" at your own risk. more

Greg and his staff provide excellent customer service. On top of that, they are trustworthy and reliable. There's a reason Advanced Automotive has been in business so long, integrity. Being the owner of a Swedish car, and often -as I feel- being viewed as a young, naive car owner who can easily be taken advantage of, it's intimidating when that ""CHECK ENGINE"" light pops up. I find solace in finally finding someone who doesn't cause me the despair and anxiety of being exploited. He fixes what needs to be fixed at a fair price. Greg will eloquently explain what needs to be done and why, while providing the best financial options. He was referred to me by several people and I would refer him and his shop to anyone looking for a reliable mechanic. more

We first used Advanced Automotive in 2011 for an oil change due to a discount coupon that we purchased online. Our first experience here was great! The owner reiterated how they kept notes of all that was done on the vehicles so that anytime customers called in for information it would be readily available. My second visit (also an oil change) I was told would only take 30-45 minutes upon check-in. After waiting 2 hours I finally inquired as to how much longer they thought it would be and I was told it would be another 20-30 minutes. The only explanation being that they had an ""unexpected rush"". While paying for the service the gentleman reviewing my paperwork informed me that I would be needing breaks at my next appointment. I asked what the cost would be and was told that they would give me a call with the price, as they weren't sure what the cost would be. Never heard from them. I called two weeks later and spoke with Greg (the owner) who informed me that they had record of my being there the two times previously but there were no notes at all about the breaks or what was needed. However, he did quote me a couple options depending on if I needed rotors or not. When it was time to make my next service appointment (including breaks) I called to make the appointment and again spoke with Greg. When reviewing the costs previously discussed he said they don't quote over the phone and that I would need to bring the car in so they could measure my rotors to know what size I would need. After asking if I could just give him the make and model of my car he said no and started to get angry. As I was asking another question he began speaking over me and when I said that was fine I would just take the vehicle somewhere else for the breaks he responded ""that's fine I actually don't want to work with people like you"" and hung up. I was in such shock at his behavior that I called back not quite sure what just happened. Greg answered again and I asked if he had in fact hung up and he responded that ""as a business owner I get to decide who I do business with and when people threaten to do business some where else I don't like that and will not do business with people like you.""\r \r I have GLADLY taken my business somewhere else.\r \r My advice...DON'T GO HERE!!!\r \r more

I take my truck here and they fix it good. Never had a problem once they are done. You can trust these guys to fix it right the first time. Their prices to fix are average to the rest of mechanics but these guys do it right. more

I can trust Advanced Automotive to not overcharge me for my car repairs. They always charge less than half of what my dealership charges. They are honest, friendly and reliable. I also like their shop it's the cleanest I've seen! I will be moving soon and will really miss Advanced Automotive. Highly recommended!? Pros: Great Service shop more

I had taken my truck to the Dodge dealership down the street and they spent 3 days trying to figure out why it was not running well. I took my truck to Advanced Automotive and they were able to diagnose the problem and fix it in the first day. Just goes to show you those dealer guys don't know there head from there rear end. Great people and environment at Advance Automotive. Pros: Smart, Friendly, Clean! Cons: None! more

A friend of mine told me about this shop and there oil change special. My friend said that they had a great experience and I figured I'd try them out. From the minute I walked into the shop I was impressed with the cleanlyness of the shop and the very klowlageable staff.\r I've recommended them to everyone I know! Pros: Great Service and Facility. Cons: None! more