Extremely disappointed by clinics total lack of consideration expressed for their patients. My appointment was cancelled the day of the appointment, yet staff took very little effort in locating me and letting me know. There are three phone numbers on file, specifically directing to use my work phone if needed to reach me during the day, yet the number of choice was my home phone number. Furthermore, the clinic sends emails regularly, including upcoming appointment reminders, but could not convey same respect in turn and shoot me a cancellation email. Bottom line, appointment was not till 4:30 p.m. (plenty time to find me); I unnecessarily took leave from work and drove over 30 miles to the clinic for nothing, and the kicker is ? no one cared.
more