Adobe Caf?,
We recently partook in the takeout experience of Adobe Caf?. I thought it may be therapeutic for us and posed the minimal chance of you capitalizing on our feedback to improve; though realistically, your service and product will remain unchanged.
For starters, we placed our order and were told 20 minutes. Considering the size of the order, we were pleasantly surprised at the response that it would take such a short period of time to prepare 8 items. However, when we showed up to ?take out? our order the wait continued for another 15 minutes. This resulted in a grand total wait time of 40 minutes in all from the conclusion of placing our order to completion of the transaction. I realize that 40 minute is more realistic expectation for an order of our size and you may as well. It would be nice if the person receiving our order had been so astute as to not waste our time standing and waiting in your establishment.
These large containers the dinner comes in gives the initial impression that you are receiving your money?s worth; however, upon removal of the lid you will realize the first of many disappointing revelations about the Adobe Caf??s invention. I use ?invention? because I consider this is to be the first instance anyone has ever intentionally created such a poor meal, other than as a practical joke.
After the initial reaction of disappointment we experienced, it was soon followed with regret. As we delved into our purchases, some were unsure if we had received another person?s order. Tilapia Fish Tacos were little more than cheese with mashed fried tilapia, with an odd inconsistency of crunchy and soft. It is unclear if there was an actual taste to these things because of the overwhelming sense of sadness they emoted. One member of our party thought to herself ?Don?t worry, you only paid $15 for these?. I do not think these words served as any real comfort to her.
The vegetables were limp and flat, while managing to lack any remnant of flavor they may have once had. Considering they make up 30% of the overall substance of a meal that cost an exorbitant amount of money, we were expecting it to serve as the rock-bottom, stoop no lower, base of this experience. Instead, it served only as a nail in the coffin to this disastrous dinner. Vegetables? anyone who manages to serve these in a sub-mediocre fashion must have done so as an attempt to mock the customer.
The Quesadillas may have been an accident by your cook(s). Perhaps they forgot to put in more than a sprinkling of cheese and chicken, after all, they may not realize that someone is paying $8 for just tortilla shells when they are absent of these defining ingredients.
The other item that failed to meet the qualifications the menu set so high in its item description was the Bean and Cheese Burrito, since it lacked cheese, and only contained beans and rice.
As some of us have decided to muster through our disappointment and the hot sauce we have doused our meals in for some semblance of flavor, we will now begin scrounging for a source of satisfaction to our hunger somewhere else. One thing is for sure, from this point on we have vowed to never ever, ever promote or patronize your establishment again. Thank you for making this decision easy, although the lesson was painful and costly.
P.S. This whole debacle may be our fault since we did not request our order extra plumpy.
Pros: I didnt die.
Cons: Everything
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