Addison Auto Repair & Body Shop

Since I moved in the area over 6 years ago I started to look for a repair facility that would take care of my vehicles, which would not be as expensive as the dealer. And I found that at Addison Auto. Pros: Great service, honest and fair. Cons: Have to make appointments for service. more

They will fix you car but you have to walk them through the job. came back with lots of flaws in the clearcoat and trim that was reinstalled poorly. they broke a plastic fender spacer, likely thinking we wouldn't notice. they tried to buff out the clear, still has runs and sags. After bringing it back and leaving it for two more days, trims still looks a little off, and clear still has sags and runs, had buff the fender myself. They did replace the piece they broke with no trouble and did apologize for the oversight. Pros: want to do a good job. Cons: multiple visits for perfection. more

Tying to save a few bucks, My husband and I hired somebody off ?Craig?s List? to fix the bumper on our silver 2007 4-Runner. We purchased a brand new bumper from the Toyota dealership and wanted this guy to install and paint it for us while we were at work. He did kind of?if you count using spray paint, while the bumper was already on the car. Our car was ruined. The bumper looked like a kindergarten student painted it, and there was over spray all over the outside and inside of our car. The very next morning I drove all over town taking it to body shops to get estimates. All estimated were higher than Addison and several places said they would only fix it if we got another new bumper. Every one at Addison Auto Center was helpful and concerned. Our car looks FANTASTIC just like new. Any time we have any car issues in the future we will be using Addison the first time and skipping Craig?s List! more

I took my Volvo here upon the recommendation of the dealership to have some minor work done. They gave me an estimate and then tried to charge me for the whole estimate, when they only performed 75% of the work. I am really angered by how they do not call with updates on your vehicle and you be able to read minds to know if it is ready for pick up. Do not take your vehicle here unless you have a lot of time and patience for mistakes. The ownership took care of the expense for the mistakes on my car. Pros: location Cons: lack of attention to detail, poor communication more

I took my 2006 Honda CR-V here to be repaired after an accident. I was treated like a "stupid" woman and did not appreciate that. The front desk people were very fake nice and were too busy chatting with each other to help me. I talked to my adjuster about the shop and he told me that I should've taken my car to one of their preferred shops! Next time I will! Talk to your insurance company for advice!! They know the shops and work with them everyday. Pros: location Cons: overpriced more

It's nice to have an auto repair place that is so well connected in the community. They alwyas have time for you. They expalin what is needed and call you if something else might be needed. Pros: Have variety of ways to contact them Cons: None that I know of more

I started using Addison Auto for my routine oil changes because they give you a punchcard - get the 6th one free. During my most recent oil change they found that my left head gasket was leaking. My car only has 54,000 miles on it, but NO WARRANTY because I am the 2nd owner. I can't afford a repair like this so I kind of panicked! THANKFULLY the service manager (Giddeon?) called in a favor to Burt Subaru. They were able to fix it under warranty because the miles are so low. I didn't have to pay a dime. FYI: the dealership did try to sell me $500 in pulleys and belts, but I am going back to Addison for those. Addison Auto is AWESOME! Talk about GREAT and TRUSTWORTHY SERVICE! Pros: Great Service - Honest People Cons: What are the drawbacks? more

After a bad experience at a different shop Addison fixed what they did wrong. Now my car is in good driving condition again. The staff is very friendly, helpful and customer oriented. They know what they are doing and what they are talking about. Their prices are also very reasonable. I am very happy with Addison and I recommend this place to everybody. Pros: exellent customer and mechanical service, fresh coffee Cons: none more

I am so happy to have found Addisons! Pros: Will drive you to work or home after you drop your car off if you call ahead more

I wasn't sure if Alysha would remember me after bringing my 2000 Lexus sedan in Sep-2008 for her to take a look at to repair dings/blemishes. After completing her survey of the vehicle, Alysha sat with me and reviewed each repair item and the cost to fix. She also helped me identify some of the pros and cons of having this much work done on a late model vehicle. Never once did I feel any pressure from Alysha to get the job booked. After careful consideration, the decision was made to trade the sedan for a Lexus RX. In late Dec-2008, the RX suffered substantial front-end damage in a "black-ice" slide in a parking lot. It was Alysha's honesty and professionalism that I quickly remembered when my insurance company asked me where I wanted to have the vehicle repaired. I replied, "Let's send it to Addison Auto Body, not the Lexus dealer." My insurance agent told me that Addison Auto had commendable business ratings and that they would be able to deal directly with them. AAA informed me that Addison is a AAA-authorized/certified repair shop. One call to Addison Auto from the accident scene was all it took. They made all the arrangements for receiving the RX, provided me with a detailed explanation of the process, and then they found me a rental car in 15 minutes, and it was waiting for me when I arrived at the shop with the tow-truck driver. The very next business day, I received the insurance adjuster's estimate and Alysha placed the order for all the repair parts. This is truly "Excellence in Customer Service"! This was such a refreshing experience, because I prefer to do business with local establishments and they are right in my neighborhood here in South Denver. more

We started taking our cars to Addison Auto beginning in 1983 with our Saab. Since then, we have taken other Saabs, and our Honda Accord, VW Passat and Audi A3 to Jim and Brenda. Pros: trustworthy, competent Cons: none more

I recently had my car repaired at Addison's. I took it there to have the estimate done after the drivers side had been severly dented in the middle of the night while parked. The people there were extremely friendly, helpful, and provided the best of help in gettting the car back to new again. They kept me updated as to the repairs made, dealt with the insurance company, drove me to and from the shop. In addition to the insured repairs, they put my rear view mirror back on (fallen off from the heat) at no charge. They were great in all respects. I would highly recommend them to anyone needing repairs or collision work on their car. Thumbs up to Addision. A job well done. more

The wonderful people at Addison miraculously turn the unfortunate experience of an accident into the most pleasant experience you can imagine. I've used their services 3 times in 3 years and each visit was better than the one before. Customer service is second to none from the initial phone call to picking up your repaired vehicle, which, in my case was in better condition after the repair than before the damage was done. I feel like each job was custom tailored specifically to my needs. With a busy schedule it's not easy to coordinate unforseen incedents in the middle of the week, but Addison really does do everything in their power to help the client. After dropping my vehicle off, Jim Addison personally drove me from the shop, across town to my office. Pros: Great customer service, superior work, convenience Cons: absolutely none more

Jim Addison, the owner is a listener and a doer. Pros: Guaranteed their repair work more

Tremendous customer service - they go the extra mile. We've used them for over 10 years and never had a problem. They take the time to thoroughly explain what is being done and why. The staff are universally friendly and helpful. They always stick to their time and cost estimates. They've kept our 93' and 96' vehicles in top condition. Most of all, they've earned our trust and continuing patronage over the years! more

Great Customer Service! We had major repairs completed on our Nissan Maxima and the entire team exceeded our expectations. I would recommend Addison to any family member or friend. more

I strongly recommend them for your automotive needs. My experience Addison and its staf f, even though minor, was very pleasant and helpful. The staff was very helpful, expediant, and courteous. They always had a professional attitude while making me feel comfortable and friendly at the same time. more