Really be careful with these guys. We had a service person come out that was a total nightmare. All we really needed to have fixed was a igniter switch. Within 5 minutes he basically had a list of repairs that were very labor intensive and had not even looked at the igniter. He spoke with alot of drama and very facepaced techincal terminolgy (I think this was supposed to confuse and scare me so the sale would proceed quicker). Only the ""technical terminology"" did not add up so I asked questions which really irratated him...eventually I caught on and asked him to pack up and leave. I made a few calls to find a more respectable company and were thrilled with ASAP water heater repair. (By the way all the parts that Action priced out for us on an estimate was double the price that they actually go for....they really try to milk you ten different ways!)\r
I was totally thrilled with ASAP...wish I had called them first!! Live and learn.
Pros: if you like to throw your money away...this is the one to call
Cons: unecessary repairs, inflated cost on parts, very high pressure
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