We invited Frank to our house on 5-2-13 to look at room to be remodeled. He attended with a construction supervisor to make an estimate. Over a month later and we still have not heard from them. I have called several times and finally spoke to a Lisa who said she was a manager. She told me she would get back to me the same day. Now a day later still no call. She eventually got back to me and said she would personally follow up. On 7-11-13 I answered her email regarding what we had talked to Mike about and I responded with the style and color. Our bath is large and cost would be well worth their time.\r
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On 7-23-13, 2 and ½ months later, mike called to ask if I wanted to proceed. I said no thank you it has been too long with no follow-up.\r
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In my opinion the company is really inept and the sales staff is horrible. If the presale is this terrible how good can the post sale be?\r
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