Just throw your stuff away and save the stress.
1. Didn't even leave NY to deliver my things to IL until 15 days after pick up and then I had to call them.
2. Items arrived in a Penske truck loaded in the front. Driver had to climb over 3 other families things to access mine.
3. Driver arrived 6 hours after he was supposed to so it was dark when items were unloaded
4. Boxes were missing stickers, some had double stickers, all were opened or crushed in some way
5. After discovering missing boxes (strange since they were all labeled with my name and address), Acme receptionist (Laura Show) did not return phone calls repeatedly.
6. Signed and faxed EXACT claim form that was emailed to me, two months later I had to call to find out it was rejected because the font was the wrong size (!?)
7. Filled out 2nd claim form, sent it registered mail and now no one will return emails or pick up the phone.
In short, choose any other movers but these idiots.
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