I purchased new windows from Acme Glass. During the installation holes were drilled into the base of the windows to allow for wires from the security system. What I found out after the fact was that the holes were drilled into an area intended to collect water to drain out the weep holes. I now have 21 windows that leak into my walls and my manufacturer's warranty has been voided. The owner has known about this problem since November 8, 2010. It is January 3, 2011 and he has not made any attempt to work with me on the problem. In fact he has informed me that this is my fault and my problem. I do not recommend Acme Glass to any consumer. Customer service does not appear to be a priority or a concern for the owner of the company.
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