They should change their name to Absolute WORST Kitchen Distributors.
The company was recommended by my contractor and from the beginning I had nothing but problems. The sales person I worked with had nothing to offer creatively to help with the design and they HAND WRITE all their orders out.
Here's are some of the highlights:
- The cabinets I originally wanted weren't available and the salesman didn't know about it;
- I wanted to be notified when the counters were being measured so I could make sure it was what I wanted. One of their salespeople was rude and snotty to me when I called and asked why I hadn't heard from the counter people. It turned out they'd been there and left without calling me.
- Five days before I'm supposed to move back into my house the countertop was delivered - it was the wrong countertop, cut the wrong way. The sales person had the nerve to tell me it would be a week before I could have a new one.
Fortunately, I'd requested a revised order form that included the name of the counter I'd chosen to prove the mistake wasn't mine.
- The kicker? The whole kitchen was measured incorrectly.
Do not ever use this company. There are a lot of great kitchen places out there and this isn't one of them.
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