Absolute Air Services, LLC

I scheduled a repair call with Absolute Air Services for May 28, 2021 and they quoted me $125.00 for a diagnostic fee. The tech showed up at a little after 8AM. It took him approximately 15 minutes to diagnose that the reason my AC was not putting out cold air was due to a bad flare nut. By 9:30 the repair was complete, and the unit was putting out cold air. The tech was in my driveway for a short while on a call with another tech at another job. He presented me with the bill, see attached, for $756.91 for less than 2 hours of work. The only material was the replacement flare nut and the refrigerant to recharge the system. I was never quoted on the repair before it was performed and, in the area, where it says Customer Signature the tech had signed it, not me. I had service done by Absolute Air Service the prior year and the tech was at my house for about 2 hours cleaning and servicing the same unit and the bill was for $159.53. Clearly the charge of $756.91 is way out of line, beware of using this company and definitely get a quote before they repair anything. This was not an emergency call, there was nominal material used and the tech’s time was less than 2 hours. I called to complain and while the person I spoke to tried to explain the charge there was clearly no justifiable reason for it. She said a Manager would get back to me, today is June 1 and this all occurred on May 28 and no one has gotten back to me. BEWARE!!!!! more

Kevin is the best. Knowledgeable, dependable, friendly. Valued team member for Absolute Air. Very satisfied customer. The whole service team is focused and helpful. Five stars for all. more

I have searched for some time to find a qualified team that I trusted with updating the HVAC system in my home. The first person from the team that I met was Josh who was very professional, on time and extremely knowledgeable. Josh and his team worked with us on a few different ideas and quotes to replace our old oil forced hot air system. The team communicated quickly and was able to answer all of our questions resulting in the decision to go with a Mitsubishi ductless system as well as a new hot water heater. The install team was very professional and respectful of our house and left it cleaner than when they started. We could not be happier we chose to work with your company on such a big decision and project! 5 Star ratting all the way. Great job more

quick service, thorough job. more

Everyone at Absolute Air Services was excellent. The work was done quickly, everything was left clean and neat, the men doing the installation were very personable and easy to deal with. I would definitely recommend them for this type of work. more

I called this company on a recommendation from a relative of mine. I'm in the process of a new home constructions and when doing so you like to know that you have called in the best of the best. I am without a doubt pleased with their service and expertise thus far. Everyone from the field/service workers to the behind the scene office employees/owners have been absolutely professional and pleasant. When deciding on which system to install they spent adequate time reviewing options and telling me which they think will work best for the home. A neighbor of mine walked over and saw the Absolute Air vehicles on site and commented that we made a good choice by selecting them. The installation was prompt, clean and stream lined. They worked with me on duct placement and it all came out perfect! Moving forward they will be servicing our system/equipment and I anticipate nothing but continued excellence and prompt service. Thank you Absolute Air Services!!!! more

I have spent over 40 years in the management of high end properties, and have dealt with a very broad spectrum of companies in all the trades. It is indeed rare today to find a company that is reasonably priced, neat and punctual. Mine was a difficult job in a very old house and I am completely satisfied with the quality of the work and materials installed. I highly recommend Absolute Air Services to anyone looking for a company to perform HVAC work. more

I have been with Absolute for 15 years.They are dependable, competent and great to work with Andrew just did my fall/winter service and he was thorough and, explained what he was doing. He was also very polite. more

Highly recommend this person. efficient quiet pleasant more

I liked that the installers arrived when they said they would. They were all friendly and polite. When working inside and outside of the house, they were careful to keep the house clean. When they left, you couldn't even tell that they'd been working here. They all seemed like really nice people. They appeared to be experienced and professional. I wasn't at all uncomfortable having them here or leaving them on their own to do their job. more

On time, professional yet personable. Competent, neat. Could not ask for more. Very Happy. more

I was informed all along when Stephen would arrive. He arrived as I was told. This is my first experience with propane heat, as we always have had oil...and have had the same oil company for 25 years. Stephen answered all my questions patiently and gave me all the information I think I need to know. BTW I really like the heating system. So quiet and clean! more

Prompt, excellent service. Steve S was the best!!! more

Stephen was terrific - very respectful of my home - he answered all of my questions and was pleasant. He was there at the time he said he would be. Very professional. more

Nice young man. Seemed knowledgeable, thorough, and confident. more

Very satisfied with Kevin. Very punctual, sometimes ahead of schedule, even worked in the rain. He answered all my questions and explained the repair. keeping our fingers crossed, hoping the repair is a final fix. more

Stephen was a professional who explained the problem and how he fixed it with clarity and ease. He is very knowledgeable and quite a gentleman. I would recommend Stephen and Absolute Air Services without question. They are a GREAT company. more

On time, neat, efficient and professional. Can't really say much more other than, we have recommended Absolute Air numerous to friends and family. To a person, we have been thanked each time. Happy Customers John & Brenda Barber more

Stephen was prompt quiet completed all work in good time. Very satisfied with his visit. more

Stephen did a good and efficient job. However two important tasks remain to be completed. 1. A cleaning of the condensate lines. 2. a test of the systems cooling capacity. Peter Green more