About You Salon and Day Spa

An unexpected, top of the line, upscale but 'mountain friendly! I was served tea upon arrival and welcomed. The Stylist was professional and made me feel right 'at home'. The cut was perfect. After this, a wonderfully refreshing massage (hot stone!), a splendid bath in their spacious Mountain Monsoon Rain Shower and then relaxation in their rest area. YES to this one! more

I've had a hair updo several times in the past but this salon was the best! My hair had never looked so beautiful!! Plus they treated me like I was their only bride. I was nervous to come from out of town but all the ladies at this salon helped to make me feel welcome and relaxed so I can enjoy being pampered. I was extemely impressed with how fast and easy the stylist handled my updo. My makeup was flawless! They were so nice to let me relax in their spa area before my groom arrived. I didn't realize I needed a special tool to button the back of my wedding dress and I thought I would just have to accept that there would be loops hanging. This salon cared enough to look for something to use and they found a crochet hook and buttoned my 30+ buttons. I was so thankful for their thoughtfulness to help put my dress together right. We accepted their invite to come back before they closed and they helped my groom with unbuttoning so we could start our honeymoon right too! Wish this salon was in my hometown. What a blessing they are for a bride! Pros: Knowledge, Friendly, Personable, Accomodating Cons: There are no cons. more

I wanted to thank Tesa for the wonderful job she did on my nails, makeup and hair for my wedding on October 6th. The day was just perfect and I felt so beautiful. I got so many compliments. I am so glad I chose About You Salon for my wedding day, it was perfect! Pros: Reasonabily priced, Sweet, gracious staff! Cons: NONE! more

First I want to say the woman doing my hot stone massage was wonderful, that is the only good experience I had with this salon. I talked to the manager when making my appointment and told her I wanted my maid of honor to have her feet and nails done with me, but we came seperate and while I was getting my massage they started on her so we only got to get our nails done together, I paid for a spa manicure and they took so long I was only able to get my nails painted and they never took it off my bill, then they charged me an additional $40 for the lenght of my hair which I told them on the phone it was to the middle of my back. I took in a very simple picture of how I wanted my hair but unless you get the typical curls and half pulled up forget about it!! I ended up trying to curl it myself there at the salon, when it came time for my make up the product is sitting out open which is very unsanitary and I assumed I would be getting a professional makeup service no chance, when I asked to have my eyelashes curled the women said they dont have curlers then after speaking with the manager she told me they do have them she didn't know why I was told that. I had to go back to my cabin and try and do something with my hair and makeup but with no time I had to go as is and my pictures turned out horrible I have not given any pictures to anyone, a few days after the ceromony I called to speak with the manager about how disapointed I was she basically blew me off and promised a return phone call, no call so I called her back a few days later and asked to speak to the owner she wouldn't even give me a contact number but said she would relay the message for the owner to call me, no call from her either. They finally ended up refunding $70 of the $320 they charged me. I DO NOT RECOMEND THIS SALON TO ANYONE!!!! They charge hi end salon prices but they are not a hi end salon. Pros: good hot stone massage Cons: way overpriced bad comunication more

I was the Bridesmaid for my cousins wedding in Gatlinburg. I walked in with my mother and they greeted us nicely and showed us to a salon chair. I requested roughly beautiful ringlets with jeweled hair ornaments. What my stylist did was absolutely beautiful and exactly what I was looking for. After the wedding at the reception everyone was complimenting my beautiful hair. Absolutely an experience to remember! I would go back to the About You Salon & Day Spa anyday! Pardon me for saying this, but the first review is totally the opposite of what I think the salon was like. We brought along our two year old flower girl and they were nice to her and said she could sit anywhere she liked! But anyway, an amazing experience! (And I have been to some pretty amazing salons and spas) Pros: Amazing hair Cons: A little pricey more

I was hesitant going to a Salon that I've never been before but I seen the reviews that they were good so I thought I would try them out. They were very expensive and I was hoping that I would pay for what I was getting. When we arrived, my "Matron of Honor" told me that some lady said "Make sure that little girl doesn't touch anything" she was talking about the Flower girl which was my 5yr. If I would have heard this, I would have left and I think that was very rude of them.The place wasn't that spectacular and if my little girl wouldn't touch anything she wouldn't because she knows better. Once I got my hair done it wasn't like the picture I brought in because I was hoping for more volume on top and it looked like something I would have done. Then after she was done the lady told me it would cost me more because of the thickness of my hair. Which is crazy b/c my hair isn't thick and I paid everything before I arrived. Also, the make-up wasn't that great and again I could've have done the same thing. To top it off, the people seem like they were in Beverly Hills and come on they are in the mountains! Oh, my "Mator of Honor" want to bring in some Champagne and I was told they don't do this which is nuts because what would one Champagne toast hurt while getting our hair done on my wedding day? I wished I would've went somewhere else on my Special Day but I thought this place was good but its was AWEFUL! If anyone is getting married PLEASE look around because I hope no one goes through what I went threw! more

I was a bit anxious about finding an out of town place to get my hair done for my wedding, but this place was wonderful. My sylist, Lauri, was on time and listened to exactly what I wanted and when she finished and we both agreed something wasn't perfect, and she was able to add a little twist to the hair-do I wanted and made my hair look spectacular. I am not lying by saying that my hair was perfect for my wedding. I did a half up do with curls throughout and the curls looked natural and bouncy yet never fell flat. My hair even looked good the next morning :) I would reccomend this place to anyone who wants a sure bet. Three other girls were there geting their hair done at the same time and they did a wonderful job on them as well. Pros: perfect hair do Cons: bit pricey, but they have a corner on the market in Gatlinburg because they are the best more