Able Al's Computer Help

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126 Robbins Ln
Syracuse, NY 13214

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(315) 440-1024
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Best

Able Al's Computer Help has been assisting me on both my business and home computers since 1996. Al has resolved many software and hardware problems on both desktop and laptop c...

Worst

Lesson learned-get referrals and reviews. I was in a pinch and needed to have my computer working immediately. I called him and explained the problem. He came very quickly. Other...

Able Al's Computer Help is the best on-site repair service 10/22/2011

Able Al's Computer Help has been assisting me on both my business and home computers since 1996. Al has resolved many software and hardware problems on both desktop and laptop computers I owned over the years. He also did a super job on fixing a Mac laptop for my neighbor. I would highly recommend Able Al's for all your computer repair service needs. Al also made a web site for my business that has been the best advertising I ever had. If you want quality help at a very fair price contact Able Al's Computer Help. more

Able Al Computer Help has competent computer service. 10/22/2011

able When he comes to work on my computer there doesn't seem to be a thing he doesn't know how to fix. He has given me such wonderful service many times. His confidence is out standing. I will and do suggest him to other people having trouble with their computer.All I know is I'd be lost with out him. Al thank you for your service. I hope you will be here in the future cause I'm sure I'll need you again and again. more

Able Al Computer Help is the best bang for your buck! 6/16/2011

I have been using Able Al's Computer Help on-site since 2001. He very reliable and knowledgeable. I run a window cleaning service called John's Professional Window Cleaning in Liverpool, NY and Al has made my business computers over the years easy to use for the work I do. He has also repaired and upgraded my home computer on many occasions. Give Able Al's Computer Help a try and you will save a ton of money. His prices are very fair and he's dependable. And everyone know that's hard to come by reliable service days... more

computer not working after paying Al hundreds 5/20/2010

Lesson learned-get referrals and reviews. I was in a pinch and needed to have my computer working immediately. I called him and explained the problem. He came very quickly. Others in the past (whose name I wished I remembered) always began by telling me the plan and how they would diagnose and fix along with fee structure. Not Al. He came in and began working--did not appear to do diagnostics. Made what appeared to be wild guesses about the problem-blamed it on things like the mouse or downloads--but seemed speculating. I was surprised by how high the bill was but paid him. When he left I noted he had overcharged by one hour. When I informed him, he offered to refund or put in a CD/dvd burner instead. After hundreds spent the computer was still not working. He came back, installed the burners and fiddled with the computer. More hundreds spent. When he left the computer was still not working. He advised me to call RR to install a disc to access wireless. When the Roadrunner tech came, he said the computer was a mess and he could not install anything. Seems all the reviews and PR on the internet are by ""Able Al"". I have yet to use the computer. it has the exact problem it had originally-and it seems to be similar to the McAfree problem I have since read about. He will not refund anything. His solution was that I should bring in my computer and he would re-install widows-something I could have easily done myself or had it done for 10% of what he charged-even a kid could have done it.He denies that , saying that wouldn't have been possible without the cd player working. (actually the cd did work although it was cracked-the DVD burner did not work. ) I would avoid Able Al's if you want a working computer. If you want someone to spend hours doing things like cleaning the computer key board and making very presumptuous statements that appear to be prying, and if you don't care if your computer works, Able Al may be a good fit. Pros: Very available-came almost immediatly Cons: ""mistakenly"" overcharged, did not fix computer, more

Able Al Computer Help is excellent 4/16/2006

Able Al's Computer Help offers wonderful service on-site for computer repairs, computer upgrades, networks, data recovery, virus removal, software installation, and more. Pros: cost effective , on site work, friendly more
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