ruly wanted to leave a 5 star review, however... We stopped in to find a kennel that would appreciate a husky and our 2 other dogs. They offered an enclosed kennel. Second visit, we set up our overnight stay, again being told that they would enclose the kennel for the husky. Day of drop off : No enclosed kennel, owner was called and said he'd do it the next day. Not OK. Told that there was a secured area for our husky, with doors. Doors that were left open taking her there, then left open when we left, after opening her kennel. They were to be boarded across from one another, then next to one another. Pick up showed us that they were separated, husky left alone.
New to the area, we would have paid ahead of time, left a deposit, scheduled an appointment. Years of senior/special need/hospice rescue made this the second trip in over a decade possible. I trusted that my dogs would be in responsible hands at all times. One dog missed his meds.
It may sound ridiculous to some, but our animals are part of our family. Very disappointed in the lack of communication, follow through and straight out honesty
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