top 10

A-Z Auto Ctr

Claim
marker

1550 Commonwealth Ave
Brighton, MA 02135

marker
(617) 566-8714
Incorrect info? Correct your listing
Photos
A-Z Auto Ctr - Brighton, MA
A-Z Auto Ctr - Brighton, MA
Videos
Reviews
( 40 )
( 2 )
( 0 )
( 0 )
( 10 )

Best

Freddy the owner was very responsive to the concerns I had about my repair. While the initial work had a few issues, he was very concerned to hear this, acknowledged them, and di...

Worst

I was VERY disappointed with the services of A-Z Auto Center. I was talked into going to this business because they were recommended by my tower as well as AAA preferred. I brough...

Exceptional Service 10/30/2006

I went to AZ to get my car inspected (which they did very quickly, by the way). While I was waiting an elderly man was talking with one of the managers. He was saying that, although his car was broken, he could not afford to fix it at the price they quoted him. The manager listened to the man and then said "I will take off an hour of labor for you. We won't be making any money on it, but I'll do that for you." Then the man then said he could only pay for part of it right now, but next month he would be receiving a check. The manager said "That's fine, you can pay the rest next month." Then the man said that he needed to leave the car overnight and pick it up tomorrow, and the manager told him "Whatever is easiest for you." more
Reply | Report abuse |

Exceptional Service 10/30/2006

I went to AZ to get my car inspected (which they did very quickly, by the way). While I was waiting an elderly man was talking with one of the managers. He was saying that, although his car was broken, he could not afford to fix it at the price they quoted him. The manager listened to the man and then said "I will take off an hour of labor for you. We won't be making any money on it, but I'll do that for you." Then the man then said he could only pay for part of it right now, but next month he would be receiving a check. The manager said "That's fine, you can pay the rest next month." Then the man said that he needed to leave the car overnight and pick it up tomorrow, and the manager told him "Whatever is easiest for you." I have never, ever encountered service like that. I have gone to my fair share of auto repair shops, both good and bad, and this was beyond anything I've ever encountered. Because of this event, AZ is the only repair shop in Boston that I will use. I have never been so impressed with a mechanic. more
Reply | Report abuse |

Great customer service and experience 9/28/2006

i got my car fixed at A-Z Service Station, they were very professional and convenient, they check whatever i told them to do. They explained to me what they are going to fixed they even showed me the bad parts that i have in my vehicle. i was very satisfied and happy after the job is done and they charge me the same price they quote me originally. high quality job and professional for a fair money, i'll take any time. Pros: fast, quick Cons: great service more
Reply | Report abuse |

Great customer service and experience 9/28/2006

i got my car fixed at A-Z Service Station, they were very professional and convenient, they check whatever i told them to do. They explained to me what they are going to fixed they even showed me the bad parts that i have in my vehicle. i was very satisfied and happy after the job is done and they charge me the same price they quote me originally. Pros: fast, quick Cons: great service more
Reply | Report abuse |

honest & fair guys 9/11/2006

I have been going to this place for over a year. I am impressed by the level of customer service & speed of repairs they have given me. It took me a while to find a honest repair shop that has fair prices around Boston but I finally found one. This shop is also AAA approved and offer not only engine repair but body work also. All work is always explained to me in detail and not $1 is charged to me unless I authorize it first. Pros: thumbs up overall Cons: busy lot sometimes more
Reply | Report abuse |

honest & fair guys 9/11/2006

I have been going to this place for over a year. I am impressed by the level of customer service & speed of repairs they have given me. It took me a while to find a honest repair shop that has fair prices around Boston but I finally found one. This shop is also AAA approved and offer not only engine repair but body work also. All work is always explained to me in detail and not $1 is charged to me unless I authorize it first. Pros: thumbs up overall Cons: busy lot sometimes more
Reply | Report abuse |

Friendly and efficient auto service, fair prices 8/22/2006

I have been to many shops - including the dealership. THIS WAS BY FAR THE BEST AMAZING SERVICE. THEY ARE SO EFFICENT I WAS COMPLETLY SATISFIED! I WOULD DEFINATLY RECOMMEND THEM TO ALL ************ 100% TRUSTWORTHY ********** Pros: PROFESSIONAL, FRIENDLY, KNOWLEDGABLE more
Reply | Report abuse |

Friendly and efficient auto service, fair prices 8/22/2006

I have been to many shops - including the dealership. Pros: PROFESSIONAL, FRIENDLY, KNOWLEDGABLE more
Reply | Report abuse |

Great experience! 2/2/2006

I (also female) have been living in Brighton for almost three years and have used these guys since I moved here. They have always been right on in terms of estimates, they also have told me when I didn't need to have something done - so I didn't have to spend a ton of money... Very honest, very capable and take care of women just like they take care of men. They even explain problems to me in layman's terms so I know exactly what is wrong and why I need to fix it. Also the AAA hes - they give 10% off all parts and guarantee the work. Pros: convenience, accuracy Cons: Saturday wait more
Reply | Report abuse |

Great experience! 2/2/2006

I (also female) have been living in Brighton for almost three years and have used these guys since I moved here. They have always been right on in terms of estimates, they also have told me when I didn't need to have something done - so I didn't have to spend a ton of money... Very honest, very capable and take care of women just like they take care of men. They even explain problems to me in layman's terms so I know exactly what is wrong and why I need to fix it. Also the AAA hes - they give 10% off all parts and guarantee the work. Pros: convenience, accuracy Cons: Saturday wait more
Reply | Report abuse |

Great Experience! 12/9/2004

I don't know cars, and I'm a young woman, so I'm always worried that I'll be taken for a sucker at a garage (sounds like a cliche, but it happens). I shouldn't have worried in this case. The people at A-Z were knowledgable and honest. They took a look at it first thing in the morning (I dropped it off at night, since the adjacent gas station is open 24/7), and it was ready that afternoon. All told, it only cost $250--same as the initial quote. And, since A-Z is AAA approved, I never even had to go to the station. AAA towed it there for me and A-Z completed the paperwork for me over the phone. No hassle, no pressure...what a great experience. They even put some gas in my tank! Pros: Fast Service, Honest Appraisals, Laid-back Atmosphere more
Reply | Report abuse |

Great Experience! 12/9/2004

I don't know cars, and I'm a young woman, so I'm always worried that I'll be taken for a sucker at a garage (sounds like a cliche, but it happens). I shouldn't have worried in this case. The people at A-Z were knowledgable and honest. They took a look at it first thing in the morning (I dropped it off at night, since the adjacent gas station is open 24/7), and it was ready that afternoon. All told, it only cost $250--same as the initial quote. And, since A-Z is AAA approved, I never even had to go to the station. AAA towed it there for me and A-Z completed the paperwork for me over the phone. No hassle, no pressure...what a great experience. They even put some gas in my tank! Pros: Fast Service, Honest Appraisals, Laid-back Atmosphere more
Reply | Report abuse |
< Previous 1 2 3 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

You drive home our reputation.

Owner Message

  • You drive home our reputation. That's why we go the extra distance to make sure both our workmanship and customer service are the best anywhere.

    We are so confident in both that we invite you to check us out online.

Editorial

  • Family-owned auto body shop specializes in restoring foreign and domestic vehicles after collision damage and works with most insurance companies.

  • 4/24/2007 Provided by Citysearch
Additional information
  • Hours: M-Su 24hr
  • Payments: Discover, Master Card, Visa, American Express
  • Neighborhoods: Cleveland Cir., Commonwealth, Allston-Brighton
badge