Ok, so I usually don't take the time to write reviews, but I must do so this time. I've had acne scarring for over a decade now. I have gone to the best plastic surgeons and dermatologists in LA and San Diego. None of them made me feel comfortable the way Asher and Dr. Pien did at AMA. From the moment I walked in, I felt at ease. Asher explained everything to me in detail and he was patient with me. I did not feel like I was being rushed into anything. I truly felt educated about the procedure and I had no reservations. I am an actress so my face is of the utmost importance to me. I knew he was sincere. Plus, I was paying a fraction of the cost other doctors had quoted me for the same procedure. I knew he believed in his product.
Now, to the day of the procedure. From the moment I walked in, they made me feel like a queen. Like there was no one else in the world that was as important as me! Tracy, who is the medical assistant, offered me medicine for my anxiety and the pain. I only took tylenol and also a valium for my nerves. I listened to music in a room with a water fall and I laid on a massage bed until the numbing cream kicked in. Once they were ready, Dr. Pien explained what she was going to do every step of the way. Who does that these days? All doctors are out to make money. Not her. I felt that she cared about me the way my mother would. She engaged me in conversation throughout the treatment and told me what to expect every second. I have never, ever in my entire life came across a doctor like her (and my brother is a doctor!). Never. I have a deeply seated respect for her not just as a doctor, but as a human being who genuinely wants to help others. Her knowledge and expertise in unmatched.
Once the treatment was over, I was sent to the oxygen chamber (i think that's what it's called) and I fell asleep! Tracy and Rebecca were constantly checking on me though. They were so nice and friendly. It was like have two of my girlfriends there for support. I will say the treatment was a bit uncomfortable, however, I asked her to be more aggressive in certain areas so I expected that.
All in all, I whole heartedly recommend AMA to anyone who wants first class service. I really felt like a queen walking out of there and I certainly could not have asked for a better medical staff to take care of me. I will definitely be going back for all my procedures from now on.
In terms of results, I am not sure as I just had it done on Thursday and I'm still recovering. I am confident that Dr. Pien has worked her magic though. I will keep everyone posted!
Pros: Staff, service, attention, price, EVERYTHING!
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