ADT Security Services, Inc.

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140 Heimer Rd
San Antonio, TX 78232

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(800) 617-8300
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ADT Security Services, Inc. - San Antonio, TX
ADT Security Services, Inc. - San Antonio, TX
ADT Security Services, Inc. - San Antonio, TX
ADT Security Services, Inc. - San Antonio, TX
ADT Security Services, Inc. - San Antonio, TX
Reviews
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Best

All reviews seem negative

Worst

I am being overbilled and very unsatisifed as a customer. Pros: null Cons: null

Unsatisfied 10/25/2011

I am being overbilled and very unsatisifed as a customer. Pros: null Cons: null more
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NOT OUR CHOICE FOR SECURITY 12/22/2010

We inherited ADT from Brinks and then Broadview and have never been so disappointed! We have had trouble with the monitoring twice since they became our provider (just a few months) and for the second time will have to wait a week for them to come out and check it. They are trying to blame it on the telephone company but we have never had a problem until they took over! We will be checking for another service as soon as possible!! more
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AVOID AT ALL COSTS!!! 11/22/2010

We were customers of ADT for about 20 years. Must have paid about $8,000 to them over the years ofr "Monitoring". What a joke! When we were broken into last weekend, no police were sent. Their explanation? "Well if they cut the phone line we would never know about the alarm." Seriously??? You sell an alarm that can be defeated by clipping the phone line? Needless to say, this was not pointed out in the sales presentation. They belatedly said that we should have had a cellular back up. Why did they never tell us that? After the installation they never followed up to audit the system to see if it was adequate by their standards, and we just assumed it was. Bad on our part, I guess, but unspeakable negligence on theirs. If I could give negative stars I would. Avoid at all costs. more
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Owner Message

  • ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles.

    Services include:

    Home Security: Get your home protected with our Home Security monitoring services which include Temperature, Burglary, Flood, Fire & Smoke, Carbon Monoxide and Medical Alert Monitoring.
    Home Automation: With the ADT home automation, you can manage your security and home from your personal device using the ADT Pulse Solutions program.
    Home Health: Gain peace-of-mind with the ADT medical alert monitoring services for you and your loved ones.
    Gold Standard Custom Services: The ADT Gold Standard will help you find personalized solutions to meet your security needs.

    Call us today to find the right solutions to meet your needs. FREE Installation and Activation on ADT Pulse: *With 36 month monitoring contract & enrollment in EasyPay & Extended Warranty Plan.. • Memorial Day Sale is the Best Offer Ever.
    • 6 Month Money Back Guarantee
    • $0 Installation and Activation on ADT Pulse
    • “Most Trusted”
    • 24/7 Burglary & Theft Monitoring
    • Control Panel
    • Door/Window Sensors
    • Motion Detector
    • Key Chain Remote
    • Window Decal
    • Yard Sign

Editorial

  • Security systems for residential and commercial clients; includes fire alarms, motion detectors, door/window monitors, manual emergency buttons and more.

  • 7/16/2008 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 8:00AM - 11:00PM, Sat/Sun 9:00AM - 9:00PM EST
  • Neighborhoods: Northeast San Antonio, Arboretum
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