ADT Fire Alarms and Home Automation - Official Site

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3160 Southgate Commerce Blvd
Orlando, FL 32806

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(888) 312-6819
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ADT Fire Alarms and Home Automation - Official Site - Orlando, FL
ADT Fire Alarms and Home Automation - Official Site - Orlando, FL
ADT Fire Alarms and Home Automation - Official Site - Orlando, FL
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Only if you have nowhere else to possibly go, should you EVER consider using ADT for security for your business. They are great at selling high cost, low budget equipment, and wh...

AVOID AT ALL COSTS 9/6/2008

Only if you have nowhere else to possibly go, should you EVER consider using ADT for security for your business. They are great at selling high cost, low budget equipment, and when it fails, they will always blame some "uncontrollable factor" such as a power surge (even though it's on a surge strip) or lightning (even though there's a lightning rod 6 inches from the equipment), just to get out of being held responsible.\r CUSTOMER SERVICE IS THE WORST FROM ANY COMPANY I'VE EVER DEALT WITH. The 800 number is worthless, in that the information they relay to the local office is ALWAYS (the last 11 times I've had to call in the past year) WRONG. The tech's almost ALWAYS (the last 10 times they've actually shown up) show up without the necessary equipment needed to complete a job & will have to reschedule which ALWAYS is at least another week, if not two.\r The General Manager NEVER returns any of his own calls & has someone from the office, with no authority, do so, only to drag out any i more

AVOID AT ALL COSTS by Patti J. at InsiderPages 9/5/2008

Citysearch User Provided by Partner
Only if you have nowhere else to possibly go, should you EVER consider using ADT for security for your business. They are great at selling high cost, low budget equipment, and when it fails, they will always blame some uncontrollable factor such as a power surge (even though it's on a surge strip) or lightning (even though there's a lightning rod 6 inches from the equipment), just to get out of being held responsible. CUSTOMER SERVICE IS THE WORST FROM ANY COMPANY I'VE EVER DEALT WITH. The 800 number is worthless, in that the information they relay to the local office is ALWAYS (the last 11 times I've had to call in the past year) WRONG. The tech's almost ALWAYS (the last 10 times they've actually shown up) show up without the necessary equipment needed to complete a job & will have to reschedule which ALWAYS is at least another week, if not two. The General Manager NEVER returns any of his own calls & has someone from the office, with no authority, do so, only to drag out any issues you may have even longer. NEVER EVER deal with this company if you don't have to. more

worst service I have ever experienced 9/14/2005

have been with a security system for over 30 days because of the extremely poor service. have spent over 12 hours on the telephone requesting help. more
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Owner Message
  • ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles.Services include:Home Security: Get your home protected with our Home Security monitoring services which include Temperature, Burglary, Flood, Fire & Smoke, Carbon Monoxide and Medical Alert Monitoring.
    Home Automation: With the ADT home automation, you can manage your security and home from your personal device using the ADT Pulse® Solutions program.
    Home Health: Gain peace-of-mind with the ADT medical alert monitoring services for you and your loved ones.
    Gold Standard Custom Services: The ADT Gold Standard will help you find personalized solutions to meet your security needs. Call us today to find the right solutions to meet your needs. * 36 month monitoring contract required with EasyPay and Extended Warranty. Termination fee applies. See important terms/conditions online at ADT.com/home-automation.. • “Most Trusted”
    • 24/7 Burglary & Theft Monitoring
    • Control Panel
    • Door/Window Sensors
    • Motion Detector
    • Key Chain Remote
    • Window Decal
    • Yard Sign

Additional information
  • Hours: M-F: 7AM to 12AM, Sat: 8AM to 9PM, Sun: 9:30AM to 9PM
  • Neighborhoods: South Orange, Southeast
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