ABC Rentals

ABC rentals has been providing baby equipment for my family and I each time we get together on Siesta Key. I love the quality of the equipment and the personal service the owners have given us over the years. I have used other companies in other areas and no one comes close to the standards that ABC rentals has shown us! Thanks! Pros: Customer Service is Exceptional Cons: I wish they were in other cities. more

I've used ABC for the past 3 years when we visited Siesta Key. Lynn the owner is a dear, she is always accommodating. One time our flight was late, she personally waited for us to get in , then delivered the furniture herself. It was 9:30 in the evening. Their product cleanliness is amazing, deliveries are on time, and the delivery people come in uniform. Lynn is on top of her business and is always available to take a call. I only wish I could given them a 10 star rating. Pros: Everything is always nice and clean Cons: Sorry I can't use them wwhen we vacation in other areas. more

I would give this company and Lynn no stars if I could. I rented a crib from Lynn for our stay in Sarasota and she quoted me a total price of $40 for a week. She explained that the crib would be waiting in our unit upon arrival. The crib was in our room but I was surprised when the receipt said a charge of $54. I noticed a $10 delivery charge (never stated) and tax. Okay, so the tax is expected but a $10 delivery charge should have been communicated. When I called Lynn and spoke about my displeasure she was incredibly rude and told me that she has been so busy and she might have forgot to tell me but it was ACTUALLY MY RESPONSIBILITY TO ASK IF THERE ARE ANY ADDITIONAL CHARGES???? WHAT??? I am supposed to ask...""are there any charges that you are hiding from me right now? Please! Lynn is partaking in the oldest trick in the book...The bait and switch! Do yourself a favor and see Jay at A to Z rentals. We got a high chair from him and he was lovely. Stay away from ABCrentals. Pros: Crib was fine. Cons: Sneaky, deceptive, rude, horrible customer service more