I really dont know what Jennax is referring to. I think their prices are way less than any chain you can go to, especially if you have a larger dog. Yes, their business is run out of thier home, but it is by far in a ""bad"" area of town. Yes it is in a hilbilly area, but it is Machesney Park, what can you expect? We have taken our dogs there for years and they are the nicest, most dog loving and dog caring people I have met. We even call them the ""nice hilbilly ladies"" in our family. :o) I will always take my dogs there.
Pros: Pricing, Handling of Dogs
Cons: In home business
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