I acquired my water filtration system last year in November and this company A Plus Water Refiners at the time promised me 12 free bags of salt crystals, well it's been a year and I have yet to see one of those free bags. I called them to come and check my filtration tank under my sink and the guy told me that sometimes those tanks are defective and that he could replace it for a fee which I agreed to then I told him about the free bags they had promised and he said that he would have to charge me for the bags that he had put, but that next time I would get the free bags. I'm not sure who the owner is, but it seems like they are very shady in the way they operate. When you call their number they give you other #'s for service or supplies but they never let you talk to someone. I like my water softener it is an Avian System and works great it's just the distributor or company owner that sucks! They are also shady about their financing, they stuck me with this bank that was charging me a very high interest rate compounded daily, I had to get another loan to pay them off because they were eating me up! Just be careful! Ask lots of questions before you actually go with them.
more