I read a review on YELP of this place because I could not find reviews elsewhere. I called and supposedly got the YELP special of $100 off (I later found out that I did not receive the discount.)\r
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I visited the location. After filling out paperwork and waiting for another 15 minutes, I had to go to my car to get a coat (this was June in Fresno!) because it was so cold.\r
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I finally got in and the technician began preparing my mouth. I thought the dentist was going to do the procedure like at another place that I had had laser whetening done outside of Fresno. Instead, a technician did the procedure. It was very painful and I had to raise my hand saying that the procedure was very hot on my gums.\r
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Although I was in pain, I paid the $450 (remember I said that I did not get the YELP discount) and went to kill several hours before coming back for my trays at 2:00. (They told me that they were short-handed and that ithat s why they did not have the trays ready.)\r
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By the time I got back at 2, my mouth was hurting and I had blisters beginning to form. My trays were not ready but I was allowed to see the dentist. I was told to use Ambesol and Vasalene (sp). I was also told that I had to wait another hour if I wanted the trays that day. Since I had clearly told them that I had to be back for graduation ceremonies and I also told them that I had to drive 150 miles roundtrip, I was definitely not happy. Also, I had to take another day of vacation to drive 150 miles roundtrip back to the office just to pick up the trays two days later.\r
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By the time I got home, my gums were swollen and bleeding.\r
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The next morning, my mouth looked so bad, I thought I might lose my teeth. I showed it to co-workers. One said that my gums looked like they had been put in the microwave. Another said that they had never seen such blisters and bleeding from laser teeth whitening. Another one said that the blisters and bleeidng made it look like my teeth were rotten.\r
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I could not brush my teeth because of the bleeding.\r
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When I went back to pick up trays, I again complained about my gums. I showed the front desk personnel and all I got was, ""I'm sorry."" No offer of reimbursement or anything.\r
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I looked the procedure up on the internet. I found that many dentists put sunscreen on patient's faces and that a protectant is put on the tongue and gums to keep this from happening. If it burns or cracks, more protectant is applied. This did not happen here! \r
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Cons: Blisters, bleeding, trays not ready when promised, etc.
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