I wish they would correct this issue feel like they have taken my transportation away I know there is family cab but every time I have called they are rude or they tell u 10 minutes and half hour later still standing there waiting and when I call back they are rudely say we are busy and it will be 10 more minutes.But when I have called American they are always courteous and friendly and always prompt when they say 5 minutes they mean just that and the drivers actually care about the passengers help with groceries and are always very polite
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