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A 1 Factory Direct Carpet

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887 Rancheros Dr
San Marcos, CA 92069

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(760) 317-4285
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A 1 Factory Direct Carpet - San Marcos, CA
A 1 Factory Direct Carpet - San Marcos, CA
Reviews
( 43 )
( 8 )
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Best

A1 Factory Direct put in wood floors and carpet in my house. They were good -- on time, professional, and friendly. They provided good service and I enjoyed them.

Worst

All reviews seem positive

Good, quality service 7/11/2014

A1 Factory Direct was very responsive and got back to me right away. They fixed my dishwater quickly. I can't comment on pricing because my homeowner's insurance paid for it, but they were very professional and clean. more
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Very good 7/8/2014

A1 Factory Direct moved me from one home to another and I liked how they were extremely fast, very friendly, and courteous. more
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Fast & Professional 6/19/2014

Bob & his team are wonderful. Perfect example of thorough workmanship! Not to mention quality! Everyone was so friendly & accommodating to my schedule. I do have one more thing I need done to my exquisite floors to complete the job, but I am satisfied with a-1 factory direct & their commitment for customer service!! more
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All that I can say is FANTASTIC! 6/5/2014

A1 Factory Direct has always installed my carpet. I have been using them for many year. They do fantastic work and offer amazing customer service. I will definitely continue to use them. more
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Fantastic job 6/4/2014

I had a very good experience with A1 Factory Direct. I've actually already recommended them to other people! I found their pricing to be very competitive and their consultant in the showroom, Pam, was excellent. The installers were very professional and did a fantastic job. more
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I couldn't have been happier 5/7/2014

Pam of San Diego Carpet Repair was incredible. She worked with me in the time frames I needed to work with and was just wonderful. They put in laminate flooring in the living room, dining room, kitchen, and den; put carpet in two bedrooms; and linoleum in two bathrooms and in the washer/dryer area. Everybody was professional. They got in when they said they'd be there. Took care of business, did a great job, and everyone was really nice. more
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Great customer service! 5/5/2014

We used A1 Factory Direct twice in the last year, and we will definitely use them again in the future! They were extremely receptive and quick with their responses. They worked really well to get everything exactly how we wanted it. They came back out after the floors were put down to fix a squeak! They were excellent, and you should definitely go in their showroom. They have a ton of selection! It was a really easy and positive experience working with them! more
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Fred is amazing! 4/10/2014

This was my first time using A1 Factory Direct. I had them do laminate flooring and carpeting on the stairs. The installation was quick and efficient. Fred was amazing. I would definitely use them again. My only complaint is that the boards were a little squeaky and probably needed to be nailed down better. However, I may not have told them this so it is not their fault. Overall, everything looks great and I am very happy. more
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Polite and friendly 4/4/2014

This was my first time using A1 Factory Direct. They did the flooring in my dining area, kitchen area, and also in my living room. I was very impressed with their salesman, Rich. He was very willing to bring samples and arrange times. They were always on time, they worked the whole time, and they cleaned up. more
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I only use A1! 3/21/2014

Pam, the sales rep from A1 Factory Direct is very knowledgeable, experienced, flexible, and she goes above and beyond her job. She helped me make a decision on carpeting and flooring. I would highly recommend her. more
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Amazing company! 3/19/2014

A1 Factory Direct installed flooring for me and they are very meticulous about their work and it's literally perfect when it's done. They're good about catching every nuance and detail. They're a great company who's very trustworthy and detail-oriented and the employees are super customer-oriented and respond to your questions quickly and timely. They have really high quality products and highly quality installation standards. more
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  • Hours: Mon. - Fri. 8am - 5pm;Sat. 9am - 4pm;Sun. CLOSED
  • Payments: Master Card, Discover, Visa
  • Neighborhoods: San Marcos
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