At least one of the emloyees at 4 Paws is rude, unprofessional, and has lost our business forever. My wife and I have taken our two dogs for grooming at the store several times. When my wife arrived shortly before closing to pick up our dogs this time, a woman was in front of her, picking up her pet. The employee commented to the other owner, ""or you're here for the good dog, not like those other dogs. They are so loud; they bark all day, and I can't even hear the phone ring."" She continued to make comments and sigh and moan about our ""other dogs."" She complained about our dogs (the only other pets left in the shop) to the customer in front of my wife. When the other owner left and my wife told the employee she was there to pick up the ""loud dogs,"" the clerk said nothing even though she had seen my wife standing there all along. We will never take our dogs to that store again. This employee cost them our business, and we'll make a point of warning everyone we know away from the store. How unprofessional to complain about an owner's pets in front of others, especially other customers. It's a pet salon; they need to hire people who should actually be in the business.
Pros: Tough to consider, now
Cons: Unprofessional staff
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