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24 Restore

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6615-141st Avenue Northwest
Ramsey, MN 55303

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(877) 335-0772
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24 Restore - Ramsey, MN
Reviews
( 298 )
( 18 )
( 1 )
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( 6 )

Best

Excellent people skills. Very easy to work with and expanded everything. Thank you.

Worst

We had a small garage fire on 7/3 and contracted with 24Restore to clean up and rebuild. It's been a nightmare since Day 1. Demo crews showed up on schedule but someone forgot to ...

24restore 8/26/2016

Rick P. Was very professional, he explained what the problem was. Went over what we needed to do and price. We agreed. He pulled up carpeting, padding and sheet rock. Cleaned up area from the mess. more

24 restore 8/22/2016

Matt did a good job with communication and letting me know where we were in the process. The issues I did have was with the main office and the painter. The main office did not know where we were at all through the process and did not have good communication. The painter did leave a big mess that I was forced to clean up myself. The group that dried out my home did a great job and was able to get it done quickly. Matt overall did a great job it was just the main office and painter I had issues with. more

Great Service and timely 8/16/2016

Jose was great. He was always on time, efficient and did a great job helping us get our water issue corrected. I'd recommend him to anyone. more

matt e 8/12/2016

Matt clearly explained solution to the problem, adhered to the projected time schedule of completion, answered e-mail inquiries promptly and sent out friendly, well qualified personnel to complete the project. more

Carpet Cleaning 7/25/2016

Great job. Very prompt and professional. Thank you more

Service at it's finest! 7/22/2016

Jose T from 24Restore showed up on time and was very pleasant and professional. He clearly explained what they were going to do today, got to work, and was finished within a couple hours (I thought it would take most of the day). He was happy to answer my questions before getting started and before leaving. I am a very happy customer! more

Tricia Hedin's Assistance with My Claim on my Game Room Restore 7/10/2016

Tricia was excellent in making sure the claim filed with my insurance carrier matched up with what work actually needed to be done. Tricia also kept me informed in a very consistent and timely manner on every communication between her and my carrier. It was a very easy and enjoyable experience working with Tricia. Rob S. more

Great Job! 7/6/2016

Great Job, Very professional! more

24Restore 7/6/2016

24Restore responded quickly and professionally to mitigate further damage from a plumbing emergency. Rick P. and Jose. T. were fast and professional. A great team! more

Service comments 6/23/2016

José was prompt, courteous, professional and provided all necessary information. Keep him happy so he stays with the team! more

jose t 6/23/2016

employee was prompt, friendly. efficient, detail oriented, welcomed questions, and was very professional. more

Rick P 6/20/2016

Thanks to rick for his service. He and his partner were quick and efficient. They were very helpful and did a great job cleaning up when they were done. more

Saturday Emergency Response 6/18/2016

On discovering a serious leak around the main water valve to our house, I called 3 plumbers. None was available for weekend service. Joel at Kenwood Carpet Cleaning then suggested that I call 24Restore to address this problem, that they would come Saturday afternoon. Within an hour of the initial conversation with Chris, the 24Restore associates Rick & Rey were at the house and at work. Within that same hour Eric from Dean's Plumbing was here to fix the leak. All the gents were extremely professional, seemingly happy to be doing their work and most eager to answer any questions I may have had. Rick covered all the details so thoroughly that my questions were answered even before I asked them! Bravo, All!!!! And THANK YOU SO MUCH for responding so quickly. I'm certain it prevented even further damage and certainly in the long run, saved a lot of money. more

Job Well Done 6/1/2016

Had 24Restore come out and help clean up a minor water issue. They were friendly, did a great job of detailing the task, showing me the issues as they progressed and making sure I was comfortable. They worked around my schedule as I run a home office and were considerate and professional. Nice work Mark and Jason. - Nic Z more

24 Restore 5/18/2016

Jose and co-worker, Frank, called when they were on their way. While Jose was getting the scope of the job (water damage to ceiling around the fireplace), Frank was positioning the ladder to get up on the roof - being careful not to lean it against the gutters (appreciate it). Jose reviewed the paperwork and told me what I had to move out of the way. Jose and Frank moved the larger furniture pieces. They were very prompt and tidy and explained the process to the prevention measure that they were handling (someone else would handle the repair). more

Claim review for Tricia 5/15/2016

Couldn't be happier with the claims handling of our property loss by Tricia, she was timely and very pleasent to deal with. I cant say enough about everyone we have delt with at this company would recommend you to anyone. Thanks for all the great work you do. more

Andrew 5/13/2016

I am amazed at the work Andrew put in to get our claim processed. He made many phone calls to our agent and our insurance company. He constantly kept me in the loop as to what was "going on"., via emails and phone AND, he persevered and we are getting the work done. He is definately an asset to 24Restore. He just keeps on working for the client. more

Crisis averted 5/10/2016

Rick P got my carpet looking new again, he went over and above what was expected. Thanks. more

Great Service! 5/9/2016

24Restore repaired the ceiling in my bathroom after the upstairs neighbor's toilet leaked. The repairs were done quickly and for a reasonable price. I would definitely use 24 Restore again! more

such great service 5/6/2016

I have been so impressed with this company from the first phone call. Jesse is so kind and professional. He was really helpful with the design choices. We had a short window where we would be out of town on vacation, Jesse made sure that the reconstruction was done by the time we got home. This was incredible to us. We have 4 young kiddos and a construction site in our home would have been terrible for everyone involved. The basement looks beautiful. The paint job is phenomenal and the carpet is fantastic! more
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Owner Message
  • 24 Restore of the Twin Cities is located just off Highway 10 and Sunfish Lake Boulevard in Ramsey, Minnesota.<br /><br />Our buildings provide over 13,000 square feet of video monitored space to store and clean your belongings after a loss. We also have an onsite showroom for you to choose your flooring, window, cupboards, moldings and roofing materials to be installed in your home. <br /><br />Derek West has owned and operated 24 Restore since 1994 and continues to be a very integral part of the daily operations. He is an experienced leader that requires his team to be trained with the industries latest restoration and cleaning techniques. <br /><br />The 24 Restore team includes Licensed Carpenters, Certified Water Loss Specialists, Production Managers and Marketing. Every customer is important to 24 Restore and your satisfaction is our goal! <br /><br />We'd love to show you our shop, so come by for a tour and meet our team.<br />When the fire is out the 24 Restore will be there. We provide emergency service to get the water out, salvage your irreplaceable contents and to prevent further damage by securing and weatherizing the building. Here is a full list of what 24 Restore can do for you.<br /><br /> <ul> <li>Board-up Complete Structural Drying </li> <li>Full Service Reconstruction </li> <li>Odor Neutralization </li> <li>Temp Heat </li> <li>Pack Outs </li> <li>Content Cleaning </li> <li>Secured Content Storage </li> <li>Guaranteed Odor Removal </li> <li>Insurance Claim Filing & Coordination </li> <li>24 Hour Emergency Service.</li> </ul>

    <ul> <li>Complete Crime Scene Clean Up</li> <li>Accidental/Intentional Death Scene Clean Up</li> <li>Decontamination</li> <li>Meth Lab Clean Up</li> <li>Law Enforcement Vehicle Clean Up</li> <li>Pre and Post Testing</li> <li>Removal and Replacement of Affected Areas</li> <li>Water Damage Restoration<<a href="http://www.watercleaningserviceteammn.com/" target="_blank">http://www.watercleaningserviceteammn.com</a>></li> <li>Fire Damage Restoration<<a href="http://www.smokefireserviceteammn.com/" target="_blank">http://www.smokefireserviceteammn.com</a>></li> <li>Crime Scene Clean-Up<<a href="http://www.crimesceneserviceteammn.com/" target="_blank">http://www.crimesceneserviceteammn.com</a>></li> <li>Water (Extract, Dry, Dehumidify)</li> <li>Contents Pack out and Storage</li> <li>Security Board-Up</li> <li>24-Hour On-Call Service</li> <li>Cleaning</li> <li>Carpet, Furniture, Drapes</li> <li>Floors, Walls, Ceiling</li> <li>Drying, Dehumidifying</li> <li>Smoke, Soot, Odor Removal</li> <li>Appliance & Electronics Cleaning/Repair</li> <li>Mold, Mildew Treatment</li> <li>Pressure washing</li> <li>Furnace/Duct Systems</li> <li>Construction</li> <li>Demolition, Removal</li> <li>Drywall and Painting</li> <li>Framing, Siding, Insulation</li> <li>Carpet and Flooring</li> <li>Finish and Trimwork</li> <li>Electrical</li> <li>Plumbing, Heating, Air Conditioning</li> <li>Roofing, Siding</li> <li>Masonry, Concrete</li> <li>Guaranteed Odor Removal</li> <li>Full Service Disaster Cleaning and Restoration Service</li> <li>24-Hour Emergency Services & Video Surveillance</li> <li>In Business Since 1994</li> <li>Immediate Response</li> <li>Experienced in Working With the Insured and Adjusters</li> <li>Long Standing Relationships with Many Well-Known National Insurance Companies</li> <li>Storage Options</li> <li>Complete Photo Inventory</li> </ul>

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