1st Chance Tire & Automotive

The absolute best place anywhere to take your vehicle! The only place I have ever and will ever bring my vehicles. You wont find a better and more honest shop anywhere. Very friendly, dependable and honest. A+++++++++ more

DO NOT USE THIS PLACE!!!!! Crooks and Rude! took our parents for hundreds on cheap crappy breaks that went out on them within 6 months, then fought them on the refund. Finally ended up with a $138 credit we tried to use for my husbands steering shaft last week. They lied and said they had the part, hours later when I called she said ""the part should be arriving any minute"" 6 hours later finally get the car back, they charged double what it should have cost (I'm assuming to make the $138 credit back) and insulted us when we argued it. Keith specifically said ""well Bobby you should have called and talked with me instead of having your wife call"" excuse me?? I am probably 10 times more intelligent than that A__hole. I will NEVER go back or recommend, in fact trying my best to spread the word about them so no one does. more

Do not go Here!!!!!!!!!!I repeat and advise with all sincerity not to go to this tire and auto body shop. I have taken two vehicles here due to the fact my company does business with them and with both cars I have had a bad experience. They took no responsibiliy for their actions and gave me no solution for my problem. The first issue was I took my chevey cavalier to get some brakes done they had screwed my lug nuts back on my car. I was driving down the highway and my wheel almost came off and I had my son in the vehicle with me. I informed them of the issue and their reply was somethimes things happen and know one is perfect. I should of learned my lesson but my supervisor recommended them again. So like a fool a took this time my chevy impala to get a oil pan gasket replaced. They didn't fix it and repeatedly gave excusses to why they couldn't repare it excuse after excuse. No one step up and took responsibility and their reply was sometimes bad things happen to good people. This establishment is horrible and I don't reccomend them to anyone. They explained to me that they do good business because you can't possibly be in business for twenty plus years and not do good business. They are horrible I mean flat out horrible do not take your vehicle to them to do anything I mean anything. I had to take my vehicle this last time eight times and the oil pan gasket is still leaking please i advise you don't go. more

Had my car taken here to have it aligned. Got my car back and within two weeks one of my tires was flat. Found out the inside of my tire was entirely worn through the cords. They said it was an alignment issue but were not going to pay for a new tire? They said when my car was brought in the first time the tire was already worn? Why was I never told or anything documented about it? Why would a tire shop not try to sell me a new tire if my tire was extremely worn out? How were they even able to align my car with my front tire that bad!? They then told me that they would get my car up on the rack and see how far off it was and give me the printouts of the measurements. I went in to pick up my car after having to pay for new tires and asked for a printout and they explained to me that they didn't have a printout. One of the workers then just pulled some numbers out of his head a wrote them down!!? Please don't waste your time going here, there are plenty of other good tire shops around! more

When my car started making an unusual noise, I decided to take it to a shop near my work in Brentwood to have them diagnose the problem. They told me I needed a new water pump, idyller pullies, a harmonic balancer, a timing belt and more things I don't understand. They quoted $1300 to fix my car up. Granted, they were very nice, I wasn't willing to spend this and wanted another opinion. more

I wouldn't recommend this place at all to anyone. I took my car and it wasn't ready when they said it would be I had to wait 2days for them to fix my water pump. The charged me to change my timing belt which didn't need to be and charger 576.00 for most was jus labor. And after I got my car I had to go back because my heat wasn't working due to something they did. So good luck to anyone who go here Pros: Good for breaks and tires that's all Cons: After changing water pump the Heat in my car didn't work. more

This is the best place to get anything done as far as tires, wheels, brakes, suspensions, and exhaust. Fair prices and great service you will always be treated fairly. Its a family business that has grown huge. when you pass the shop the other 2 smaller buildings next to it used to be where they were located. they have grown and grown and grown. and now they are HUGE!!!!!! Pros: Everything they do. more

The people at First Chance were very friendly. They ordered the specific tires that I wanted and had them in stock early the next morning. They did an excellent job installing them and my front brakes. They even put on chrome stems to match my rims instead of the standard black. To top it all off the price was excellent. They have won my future business and I'll recommend them to all my friends. Pros: Service and price more

If you need rims or tires this is the place in the rutheford county area to go. LOOK NO FURTHER THEY WILL DO WHATEVER IT TAKES TO MAKE YOU HAPPY!!! more