The kids love this place, with the Orbit Lounge area that features pool table, big screen tv with Play Station and games, etc. I've found the food is better when you dine in, vs take out (the wings always taste below par when we get them home, even though it's only 5 minutes down the road!?). I agree the ambience in the dining area could be MUCH better - it's just too crowded together and uninspiring. The wait staff is mostly compitent and pleasant. The pizza is to die for!
Pros: Food, Family Atmosphere, Value, Location
Cons: Main dining area too crowded - no privacy at table, not always open when they say they will be
more