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Businiess name:
Route 110 Home Furnishings
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Review by:
citysearch c.
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Review content:
Buyer BEWARE! I ordered some furniture and put half down for a deposit on my 0%credit card from Visa. When we got the call that our furniture was in my husband asked if we could come in and pay the balance on our credit card. We were told no that it is illegal to do so? So I called the next day and spoke with the manager who told me that balances are cashiers check or money order ONLY. I explained that I would come in and pay the balance by credit card and he said no. He said it is the way they have it set up with the credit card companies. I wasn't born yesterday so I said I know exactly why you won't take credit cards was because you didn't want to pay the fee to the credit card company. He said "so what is wrong with that if that's the way we want to do business...this is a business we are trying to run." I couldn't believe it. I told him I didn't have that much cash to pay for it and he said you don't need cash you just have to get a money order or a bank check. The only way to purchase those is with CASH or a withdrawal from your account.
My furniture was delived about an hour ago and guess what? I ordered two chairs and a couch and the couch was fine but the chairs were the wrong fabric! They were the same faric as the couch but I ordered the coordinating fabric for the chairs. I called the Rt 100 furniture and could not get anyone on the phone. The driver finally got someone on the phone who apologized and said we can keep the chairs while she orders new ones but we still had to pay our balance by the money order that we got. So now we have the wrong chairs and we paid in full and have to wait another 6-10 weeks for the right furniture. She blamed Broyhill for the mistake but the driver said he has never had a Broyhill order be wrong. I think the saleman messed up and they can't even just admit that THEY made the mistake. I will NEVER do business there again and I will make sure that none of my friends or family do business there either. BUYER BEWARE
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