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Businiess name:
Delsea Well Drilling
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Review by:
Guest
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Review content:
Would not recommend to my worst enemy. Terrible customer service, careless substandard work and extortionate pricing. Called Delsea Drilling to assist with sump drainage issues. Eddie Jr.(owner) visited our home and quoted us an amount to complete the work involved to rebuild the sunken pit in our backyard and install a new sump with a battery backup. He assured my husband and I that we would "never have water in our basement again". After a month of zero communication, Eddie and his team showed up at our home out of the blue one night at 6:45pm to begin the work. They worked until it got dark and said they would be back early the next day to finish. He asked that we have payment ready at completion. When we asked what the bill was, he told us he saved us some money by using a recycled pit and stated that the job would cost $2500 more than what he quoted. He again insisted that we would never have to worry about water in our basement ever again. We were reluctant but ultimately manhandled to have the work completed to fix the problem. Eddie never gave us a receipt or any information on the work Delsea Drilling did or the product they installed. Less than a year later, we came home to 6 inches of water in our basement. Called Delsea Drilling several times and never received a call back. Had the system evaluated by a professional and was told that the reason we received the water in our basement was due to faulty installation. Delsea Drilling failed to clean the sump pit and did not elevate the sump properly causing the sandy base to slow the flow and clog the pipe. We are now in the process of pursuing litigation against them. Sharing this experience so that no one has to go through the this nightmare.
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