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Businiess name:
Unique Indoor Comfort Heating & Cooling
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Review by:
Guest
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Review content:
NOTE this may be a duplicate review. I attempted to post on Google but it didn't seem that it was posted so I am posting to this site to assure my review is received.
I called Unique and spoke to Kyle a little after 11 AM on Thurs 20 Feb. He informed me of the $99 cost for a tech to come to the house to check out the heating and that the tech would be out within 2 hrs. I received a call from the tech, Chris M indicating when he was 25 mins away. He arrived ~ 12:20. Starting with the thermostat, then to the heater itself, Chris answered all of my questions while performing the service. Upon completion of the job, he gave me a verbal summary of the service provided. I had a working heater within 1/2 hr. I appreciated both Kyle and Chris's customer service attitude. Giving me the price up front, and providing the service within the estimated time and getting an update from the tech when he was on the way. This kind of customer service can unfortunately be rare.
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