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Businiess name:
Aloha Animal Hospital
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Review by:
Guest
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Review content:
I would give zero stars if it were an option. I took our last dog here for cold laser therapy for his joints and only stopped because he got sick with addisons and the medication he was put on made his joints a bit better and also bought his dasuquin from them. I just got a new puppy after several years without one and apparently our file says they cannot provide treatment to any of my pets. We did a newspaper article for them for the cold laser therapy and still went in there after 2013 when my file was apparently flagged by this note. I called and asked for an explanation and Phoenix refused to provide one or let me speak to someone as there was no one there today. I asked if someone would be there tomorrow or the next day, no. Seems like an awful way to treat clients that were there before when nothing happened. Since its under new ownership they won't provide any reconsideration as well. Bad business. I'm sure someone else will be more than happy to take my money and provide explanations to people instead of shrugging them off. If this is how they treat me I can only imagine how they would treat my puppy. He's better off. I'll make sure to tell family and friends this is the way you conduct yourselves. Shameful.
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