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Businiess name:
H2O Irrigation, Inc.
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Review by:
citysearch c.
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Review content:
I've had an awful experience with H2O Irrigation. H2O installed our sprinkler system in 2014. In June 2015 we noticed water coming out of the ground around the sprinkler plumbing. We shut off the water to the sprinkler system and called H2O. They sent out a couple of guys to fix the problem at no charge because the system was still under warranty. The guys fixed the problem and told me that whoever installed a coupler either tightened it too much or used too much teflon tape. \r
\r
Today, August 4th 2015, a guy from the Chesterfield Township Department of Public Works came to our house to tell us that we had used an extraordinary amount of water. He said our bill is going to be $600 more than it should be. When we reviewed the usage chart it showed a spike in usages from when we had the leak. I called H2O to tell them about this and asked what they could do about it. Their response was that they would not do anything about the high bill, they stated that they fixed the problem when we informed them of it. Since the leak was underground, we weren't aware of the leak until we saw that the ground was wet and water was coming out near the pipes. There is no telling how long the leak was going on underground and getting pumped out by the sump pump. H2O does not stand by their work and is happy to let their customers pay for any mistakes the H2O installers make. We would not recommend H2O to anyone after the bad experience we had with them.
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