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Businiess name:
Urban Forest Pro
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Review by:
citysearch c.
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Review content:
Bought a Groupon online hoping to save money on tree service. The guy who came out wasn't very friendly and didn't say much. He spent about 15 minutes with me. I told him what I wanted to have cut and then he left. About a few days later they called to make arrangements to come out to cut my trees. I was hoping for morning to have them cut the trees but said it would be noon. We set up a date and time. Noon came and nobody show up. Waited for over an hour and half. Decided to call them up to see what was the problem. The lady on the other line told me they were running a little late and said she would call the tree guys and have them call me up and tell me the time they would be at my place. Never did get a call from them. Waited till 4 o'clock to call them back up again and they said they were on route. Five thirty got a call from them and told me they had to cancel. \r
Made another day and time for them to come out. They finally came out on that day and time. Did a great job and clean up after themselves. Got a surprise bill the next day for over 950.00 dollars. The Groupon special was 85.00. The guy who inspected my trees should have mention to me it would cost more to cut the trees. I did tell him I had a Groupon and the other lady on the other line. I called them up and mention about the bill and they said they would talk to the inspector. They gave me an extra 10% off the bill.
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