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Review content:
I just purchased a car from Troutman Motors, i was a little leery about this company already because i've heard so many things about it. Well all my fears are so correct, and i know from experience first hand. I bought the car on 8/20/10, i took it back on 8/23/10 for the brakes, Cliff(the service repair manager) told me to bring it back the next day and they would take care of it. I did that, i picked it up on that Wednesday after hours, and the car sounded worst than when i took it. The next morning on Thursday 8/26/10 i took it back that morning, again i picked it up around lunch time this same day, still the brakes squeaking. I couldn't call back down there on Thursday because i might have said something not so nice. I called Cliff on Friday morning, with the same problem, he said bring it back again, i did on Tuesday, got it back, still squeaking. So once again i took it back on Thursday 9/2/10, Ken rode with me, i heard the squeaking several times on my way back to work, Ken said he didn't hear it..they brought it back to me, i drove it just down the parking lot at work squeaking very loudy. I called Cliff back, he still insist that, Wayne, Keith, Himself, & Ken all drove it and no one heard the noise, and nothing can be done. So now i'm stuck with this crappy squeaking car with a 30 day tag on it, that looks good on the outside and jacked up brakes that they wont fix. So my suggestion to anyone that needs a car, DO NOT GO TO TROUTMAN MOTORS, the service department is a joke. They have shade tree machanics working down there and they all look like they don't know what's going on. I'm very dissatified with the service department, and the service i received, and i will never go back there to purchase a car, nor recommend it to anyone. I thought Troutman's business would be better than that, they sure proved me wrong!!!! VERY DISSAPPOINTED!!!
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