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Businiess name:
Studio M Photographic
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Review by:
citysearch c.
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Review content:
My name is Maria Sauserman, I am the owner and photographer at Studio M. I feel it is necessary that I post something here to clarify some things that I feel have been extremely unfair and distorted. City search has a policy that all posts stay up and we have no control over them as business owners . . . and yet, people can say whatever they please ... true or not. My studio number is 724.745.4405\r
I would love constructive feedback on my business, because only that way can I make it better and make it grow :) \r
I would like clarify some things: \r
1. ALL the reviewers here are real people, including Janet P. I am an individual of great character and would never post as ""multiple fake people"" - under the testimonials section of my site, you can see images and testimonials of some of these people on here :)\r
2. I did ask some recent/dear clients to write a review if they felt so inclined. I did not tell them what to say. That would be incredibly wrong :( Yes, they were all posted within the same time frame because they were all asked at the same time :) \r
3. Our session costs are listed on the website and are different for babies/seniors etc ... and although we do not have a full price list on the site we do have information on where packages start and such on our site. Go to www.studiom.ms, click on About Us, then Studio Info, then ""How much will I spend"" - under this area we explain the general averages for spending and that packages start at $700. Packages include beautiful wall portraits... so yes, the cost will be a little higher. We do however have mini collections too, that start at $295. I am not sure why anyone would feel disgruntled:( We do want people to have a realistic expectation of what the investment is and are happy to answer questions on the phone and encourage people to come in for a free consultation to talk about what they want and the costs involved. Saying that you have to spend thousands is crazy :( We have loyal clients that come in every year and that spend a few hundred a year. We are not pushy and want our clients more than anything to be happy :) Why? Well, because we love what we do and we want them to come back too! Building a great relationship with people, creating beautiful artwork and watching families grow is what we do! :) \r
4. Lastly, we stand behind our art. We are 100% committed. We do not push our clients towards anything they don't want. We extensively talk to them about what they want and help them make better decisions so that they come home with their artwork, they are 100% satisfied. The last thing we if it is negative. I want to make things right. :( Not being given the opportunity to correct something for someone and then to have someone lie online about reviews, saying we wrote them is not just defamation of character but absurd - upsetting to say the least :( I welcome feedback, even negative should it be. In the future, it would be best if you contacted the business owner instead of doing this, I bet you anything, if they are a good business, they would go out of their way to make you happy! :) \r
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