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Businiess name:
Electra Cruises
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Review by:
citysearch c.
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Review content:
I wanted to make everyone aware of a horrible experience we had for our wedding using Electra Cruises. 1 - Wedding Delay. Even though they knew the head count for our wedding, they failed to put enough chairs for the guests. Subsequently, the wedding was delayed by 45 minutes. This delay caused our dancing time during the reception to last about 20 minutes. We barely got in our first dance, father/daughter dance, etc. Of course they did not make up the 45 minutes of lost time to make up for their error. In addition, because of the delay, we ended up taking our wedding photos in the dark. \r
2 - Missing Items. After the wedding, we were upset to discover that our unity candle, wedding programs, gift cards containing cash, and a new Iphone were all missing. The Iphone in particular was stolen by someone who went into the bridal room, most likely by a staffer. Even worse, when we spent 20-30 minutes after the wedding looking for the items, Electra Cruises charged us $600 of overtime for being on the boat after the allotted 10pm time! They took several hundred dollars out of our deposit for ""violating our contract"" because we were looking for the missing items!\r
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3 - Bar Tab. Per our contract with Electra Cruises, we were supposed to have a ""full bar"" meaning every alcoholic drink was covered. We paid over $3,000 for this service because we wanted our guests to enjoy the evening without having to pay for anything. Imagine our surprise when the groom went to order a Coors Light and Sam Adams and was forced to pay for it! The bartender on duty said those drinks ""were not covered by the contract"". As we learned after the wedding, most of our guests were forced to pay for their alcohol during the course of the evening. \r
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I am more than happy to discuss this with anyone thinking about doing a wedding on a yacht. Proceed with caution!\r
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Sincerely, \r
Steve & Danielle Brodock \r
Pros: Yacht cruises can be terrific if done with a professional company
Cons: See our note. Too many to list here!
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