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Businiess name:
Countach, Inc.
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Review by:
citysearch c.
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Review content:
Worst service I have ever received in my life! No one in the office can give an update on status except for Willie, who never calls back, when you do get him on the phone he never knows what is going on, he never has any update and always says he'll call back (again it never happens). The estimate said they would have the car back within 1.5 to 2 weeks... We are going on 5 weeks now and still nothing! Next time the insurance company recommends them, I will let them know what a terrible experience this was, and will request another body shop, one that respects customers when thy call for an update, and one that knows how to provide a more proper estimation on time. The delays have been caused by not checking the vehicle properly from the beginning. They were about to return the car, when they realized one of the rims was cracked and needed to be replaced...... Really shouldn't this have been seen when the vehicle arrived, considering the impact from the accident was on the wheel....... Ridiculous! Never again! Check google reviews, all reviews there are poor! Find another shop, there are plenty around!
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