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Businiess name:
Main Campus Pediatrics | Kelsey-Seybold Clinic
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Review by:
citysearch c.
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Review content:
I have gone to this location about 5 times to a different doctor each time. Getting an appointment was very easy and I was even able to call in the middle of the night and get the appointment. And the wait time was actually resonable each time, about 20-30 minutes, between 8-9 in the morning. However, every nurse and doctor I have seen there has been so ingenuine. They are nice enough to fit the social status of ""friendly."" But you can tell not a single soul in there gives a rats ... about you, really. I have never experienced anything like it. \r
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One time I brought my kids with me and the doctor actually yelled at them for pulling out one of the gloves out of his box while he was examining me. I work in a lab, I know that the entire box of gloves only cost $6.00, so why the tirad? He was examining me, how could I have kept them from doing that? \r
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I have gone twice for a strep test that they have to send in to a lab to get the results... which takes at least 24 hours, however it has been close to 48 hours today and I still don't know the results. I have kids, and would appreciate knowing if I have it or not. At the pediatrician's office, it takes 10 min to know your results and the physician can plan accordingly. I feel that Kelsey-Seybod should offer those basic critical services to its patients.\r
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So, overall, the whole operation makes you feel like just one cow in a herd being shuffled through the whole process with no-one really giving a thought about you as a person. The lab results take forever.\r
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So, in my book... I am firing Kelsey-Seybold and am looking elsewhere for a physician who actually cares about me.\r
Pros: easy to get an appointment
Cons: bad customer service, long time to get lab results
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