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Businiess name:
Genesis Elder Care Ctr
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Review by:
citysearch c.
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Review content:
My mom has been there for over a year and we have met some of the nicest, most caring people in the world, but also some of the nastiest people. People who have no business being near infirm elderly people. I have a hard time giving an overall rating because it has been so varied. When my mom was in short term care, there were some major problems with certain caretakers. I had to contact the social workers many times to act as a go-between to make sure my mom was being cared for with compassion. Once she moved to long-term, she has been able to advocate for herself. I told her not to put up with anything. The minute somebody doesn't treat her right, tell somebody. I think the issue is that the pay is so lousy that not too many people are willing to do the job (pay for nursing assistants.) This means that low-skilled people are being hired, and there are some who have very poor people skills. Fortunately, every time my mom has had an issue and she calls the social worker, they have been completely responsive.
So, yes, there are some people who work there who have no business being near elderly people. BUt there are also people there who are incredibly nice and helpful and sweet with my mom. Everybody calls her by name in the whole place. They are generally very polite to her. They make sure she is involved in activities. They asked her the other day what she would like for Christmas. They are very nice to me. One person in particular has been nice from the day I stepped foot in the place and that is Timbo. She works at the first nurse's station. When my mom had to return to the hospital, she called me at home to find out how she was. The social workers and activities coordinators are also extremely nice. Kelly, the receptionist, has also been extremely nice to me and my mom.
My mom is happy there, and she knows there are some people who shouldn't be working there. I am grateful to those people who have bent over backwards to make sure she is well cared for and happy. It took a while for her to settle in and those months were a little unsettling, but I am happy that she is happy.
If it weren't for those workers who treat my mom like poop, I would absolutely give this place a 5, but sadly, there are some people who should be fired. My mom, as nice as she is, says, ""Please don't tell them that bad nurse's name. I'm sure she needs the job.""
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