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Businiess name:
Carney Plumbing & Heating
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Review by:
citysearch c.
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Review content:
My only regret is I did not use your services years ago. I have had numerous problems with my Trane air conditioner and heat pump since it was first installed. Now thanks to your service rep. Jim, I’ve regained my confidence in Trane products and become a dedicated customer of Carney Heating and Cooling. When Jim arrived he was very professional. Asking questions as to how the air conditioner was not working. What impressed me the most was he also pointed out the many mistakes that were made in the initial installation. No it was not Carney and I will not mention the name. when he left, he said he would give me two options. The first was to replace the indoor coil with the faulty TXV. The second option was to replace the indoor coil AND reinstall the entire system. The way Jim presented this to me, I felt it was best to get the entire job done and done right. I elected to have the work completed only if Jim was the service man and/or ran the job. Yesterday Jim and Keith did what was supposed to be done initially. They reinstalled the outdoor unit on crushed stone and put the unit on lintels. The indoor air handler was repositioned on a new return box and supply feed. The indoor coil was removed and another installed with the new TXV valve. Needless to say it looks and runs like a new system. I cannot say enough about Jim. He was a professional from the first service call to the end
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