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Businiess name:
Resort Tours & Accommodations
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Review by:
citysearch c.
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Review content:
I am so disgusted with the level of disrespect this company has for members/potential members! I agree with the other reviews, Barbara is very unprofessional totally disrespectful. She will argue with the customer. What happened to customer service? the rule ""customer is always right"", well... your not in this company. \r
\r
I havn't gotten the opportunity to take my trip. Like many others, I was given a call telling me I won this very inexpensive vacation, I was not ready to take a vacation at the time but I purchased the package/ with bonus vacation and was told I have 18mths to take the trips. This was last year around this time. Well I trying to book my vacation now, but are experiencing nothing but pain! I wish I would have read the reviews and did research before I paid for the trip. Barbara, I pray for you. If this is how you make your living, then do yourself a favor........ I can't write enough about my terrible phone experience with Barbara and the receptionist, they tried to send me to Melanie (I can't tell you about her), but thank God I read the reviews first. I pray that many others don't have to endure such bad experiences. Find another company while you can, you deserve the best. It is your hard earned money and all they care about is that they get it from you. I lost my $500+ but don't you. Many Blessing.............
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